de-walls Key Elements of an Effective Privacy Policy Explained | DeWalls
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Privacy Policy

Effective Date: May 11, 2026

DeWalls AC Corp dba DeWalls Acoustic Specialties (“DeWalls,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our websites, communication systems, services, products, and digital platforms.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with:

  • Our websites

  • Contact forms

  • SMS/MMS messaging systems

  • WhatsApp Business communications

  • Email communications

  • Social media platforms

  • Online advertising platforms

  • Customer portals

  • CRM and scheduling systems

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This policy applies to:

  • Any current or future DeWalls-operated websites or digital systems

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1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Company name

  • Email address

  • Phone number

  • Mailing address

  • Project details

  • Architectural plans or uploaded files

  • Billing information

  • Communication preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Cookies and tracking identifiers

  • Website interaction behavior

  • Referral URLs

Messaging Information

When you communicate with us through SMS, MMS, WhatsApp, or similar services, we may collect:

  • Phone number

  • Message content

  • Delivery status

  • Communication timestamps

  • Media attachments

  • Opt-in and opt-out records

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2. How We Use Information

We use information for legitimate business purposes, including:

  • Responding to inquiries

  • Providing estimates and proposals

  • Managing projects and customer support

  • Scheduling appointments and installations

  • Sending project updates

  • Delivering invoices and notifications

  • Improving website functionality

  • Marketing and remarketing campaigns

  • Fraud prevention and security

  • Compliance with legal obligations

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3. SMS, MMS, and WhatsApp Communications

By submitting your phone number through our website forms, contracts, scheduling systems, or direct communications, you consent to receive communications from DeWalls Acoustic Specialties, including:

  • SMS text messages

  • MMS multimedia messages

  • WhatsApp Business messages

  • Appointment reminders

  • Project updates

  • Delivery notifications

  • Customer support messages

  • Estimate and quote follow-ups

Messaging Disclosure

  • Message frequency may vary.

  • Message and data rates may apply.

  • Consent is not a condition of purchase.

  • Reply STOP to unsubscribe.

  • Reply HELP for assistance.

We maintain records of opt-in consent in accordance with applicable telecommunications and privacy regulations.

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4. No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Mobile opt-in information and consent data are never shared with third parties for marketing purposes.

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5. Third-Party Services and Platforms

We may use trusted third-party providers to operate our business.

These providers may process information on our behalf under contractual confidentiality and security obligations.

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6. Cookies and Tracking Technologies

We may use:

  • Cookies

  • Meta Pixel

  • Google Analytics

  • Google Tag Manager

  • Conversion tracking tools

  • Advertising identifiers

  • Session management technologies

These tools help us:

  • Analyze website traffic

  • Improve user experience

  • Measure advertising performance

  • Deliver relevant marketing content

Users may control cookies through browser settings.

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7. Meta Platforms and Social Media Compliance

Our websites and marketing systems may interact with Meta Platforms technologies including:

  • Facebook Pixel

  • Instagram integrations

  • WhatsApp Business API

  • Meta conversion tracking

By using our websites, you acknowledge that certain browsing interactions may be processed through Meta technologies in accordance with Meta’s privacy policies.

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8. Data Security

We implement commercially reasonable technical and organizational safeguards to protect information against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Destruction

  • Misuse

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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9. Data Retention

We retain information only as long as reasonably necessary for:

  • Business operations

  • Legal compliance

  • Tax and accounting requirements

  • Contractual obligations

  • Customer support

  • Record keeping

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10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Opt out of communications

  • Request information portability

Requests may be submitted using the contact information below.

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11. Children's Privacy

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children.

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12. External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

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13. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.

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14. Contact Information

DeWalls AC Corp
dba DeWalls Acoustic Specialties

Email: info@dewalls.com
Phone: (Insert Company Phone Number)
Website: DeWalls Acoustic Specialties

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TERMS & CONDITIONS

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Effective Date: May 11, 2026

By accessing or using our websites, services, messaging systems, or digital platforms, you agree to these Terms and Conditions.

 

1. Company Information

These Terms govern the use of services provided by:

DeWalls AC Corp
dba DeWalls Acoustic Specialties

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2. Services

We provide:

  • Acoustic consulting

  • Soundproofing systems

  • Acoustic products

  • Design-build services

  • Installation services

  • Commercial,industrial and residential acoustic services

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3. Website Use

You agree not to:

  • Use the website unlawfully

  • Attempt unauthorized access

  • Interfere with website functionality

  • Copy protected content without permission

  • Upload malicious software

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4. Intellectual Property

All website content including:

  • Text

  • Logos

  • Graphics

  • Designs

  • Technical documentation

  • Images

  • Product information

is owned by or licensed to DeWalls AC Corp unless otherwise stated.

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5. Estimates and Proposals

Quotes, budgets, and preliminary estimates are subject to:

  • Site verification

  • Material availability

  • Engineering review

  • Final scope approval

  • Permit and code requirements

Prices may change until formal contract execution.

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6. SMS, MMS, and WhatsApp Terms

By opting into our messaging systems, you agree to receive communications including:

  • Appointment reminders

  • Estimate updates

  • Installation coordination

  • Customer support

  • Delivery notifications

  • Project communication

Messaging Terms

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to unsubscribe.

  • Reply HELP for assistance.

Consent to receive messages is not a condition of purchase.

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7. User Submissions

Any information, files, drawings, photos, or project documentation submitted to us may be used solely for:

  • Estimating

  • Design

  • Coordination

  • Project execution

  • Customer support

Users represent that they have authorization to submit provided materials.

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8. Limitation of Liability

To the fullest extent permitted by law, DeWalls AC Corp shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Data loss

  • Business interruption

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9. Warranty Disclaimer

Except where expressly stated in writing, services and website content are provided “as is” without warranties of any kind.

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10. Governing Law

These Terms shall be governed by the laws of the State of Texas.

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11. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page.

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12. Contact Information

DeWalls AC Corp
dba DeWalls Acoustic Specialties

Email: info@dewalls.com
Website: DeWalls Acoustic Specialties

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